Expert Profile
Diploma in Engineering in Computer Technology. Honours in Microsoft Operating Systems. Certified Hardware Technician.
Installation and Configuration of Windows XP, Windows 7, vista. Installation and configuration of Microsoft Office with Outlook/ Outlook Express. Expert in all Windows related Applications, softwares, Antivirus. Expertise in Windows Security issues, Service packs, Patch updates. Expert in Hardware maintainance and upgradation. All CPU, Motherboard, HDD related issues solving. Providing all Hardware, Networking and Application level support.
Experience: Over 4 years of rich experience in Computer Technical Support in different IT organizations. Qualifications: Diploma in Engineering in Computer Technology. Certified Engineer in Microsoft Operating Systems. Certified Hardware Technician.
I provide Technical Support for Microsoft Windows Operating Systems (Windows 7, XP, Vista), icrosoft Office packages(Word, xcel)for PC/ Laptop users.
Working at ***** *****.
DESIGNATION: Systems Engineer
Grade : M1
Duration : From July 2010 till date.
Key Deliverables:
Duties include LAN / WAN daily operations: router & switch configurations- maintained router and switch configurations, update and change configurations depending on corporate requirements; documentation - insure current documentation is kept on LAN/WAN configurations, frame-relay and point-to-point circuits. Continuously monitor all network circuits, VPN Client Connectivity through Checkpoint Firewall. Troubleshooting of network and connectivity problems- Making physical changes to routers, switches, Firewall in order to increase performance. Managed I.T infrastructure installation including network facilities, Cable Plant, WAN / LAN structure and performed design, survey, installation and commissioning of network devices.
Worked at Trade City Securities Pvt. Ltd.
DESIGNATION: Network Engineer.
Duration : June 10, 2008 till June 2010.
PROJECT: The project is to exchange data online through Leased Line and VSAT Connections Establishment with NSE, BSE, MCX, and Database Preservation. This includes maintenance of Desktops, IBM Servers, WAN Connectivity (Leased Line), Modems etc.
Diploma in Engineering with Computer Technology
MCSA
http://*****/support/t*****-restore_acer_aspire_4730z