Expert Profile
Subject matter expert in legacy & VoIP voice communications as well as both desktop and boardroom videoconferencing.
Experience in streaming, IPTV, audio conferencing, preparing RFI's and RFP's, vendor score-carding, SOW's, SLA's, contract review / negotiation with vendors and carriers and adept and paring down the costs of telecommunications with innovative ideas and partnerships. Vast Rolodex o ***** from 30 years in telecommunications engineering and management.
Self
Career work includes roles at General Dynamics, United Technologies, ROLM, IBM, Siemens, UBS AG and Wolters Kluwer NV.
Trenches
Membership or former membership in:
PUG (Polycom Users Group)
Chicago VoIP Council
SecureLogix CAB
Paetec CAB
Veteran leader of technical professionals with over 30 years experience in IT, 15 years of management experience leading large staffs. Consulting experience, budget responsibility, video conferencing, VoIP, unified communications and telecommunications expertise as well as voice/data/video network management leadership skills.
Specialties:
Management, contact centers, VoIP, video conferencing, help desk, ACD, PBX, MPLS and Unified Communications.