Chief Information*****

General Manager/consultant-ecotechoffice
President/Owner-Alpha Dog Wireless

North Valley Regional Chamber of Commerce, LinkedIn, Facebook, Twitter

EXPERIENCE:

• AT AGE OF 21 OWNED AND OPERATED A SUCCESSFUL RETAIL GAMING STORE FOR 2 YEARS
• HELP ESTABLISHED NEW MANUFACTURERS REP FIRM BY OPENING AND TRAINING NEW ACCOUNTS. THIS INCLUDED FROM SMALL LOCAL TO NATIONAL ACCOUNTS
• HAS BEEN IN SALES, OPERATIONAL AND TRAINING MANAGEMENT FOR TOP LOCAL AND NATIONAL CORPORATIONS FOR 20 YEARS
• HAVE TRAINING AND EXECUTING VARIOUS CUSTOMER SERVICE TECHNIQUES FOR THE PAST 22 YEARS
• HAVE OWNED AND OPERATED SUCCESSFUL CELL PHONE, SATELLITE RADIO AND TV BUSINESS FOR PAST 5 YEARS

ACCOMPLISHMENTS:

• WHILE OWNER/OPERATOR OF GAMING STORE, ESTABLISHED AND RAN TOURNAMENTS, CONTESTS, CLASSES ON GAMES, CLASSES ON ARTWORK AND SALES AT STORE AND LOCAL CONVENTIONS
• AS A SALES REP, TOOK A VIRGIN TERRITORY, ESTABLISHED STRONG DEALER NETWORK BY HANDS ON AND PERSONAL PRODUCT/SALES TRAINING, MERCHANDISING AND DEVELOPMENT
• HAVE TRAINED OVER 300 SALESPEOPLE IN SALES AND CUSTOMER SERVICE. SEVERAL OF WHOM WERE PROMOTED AND HAVE GONE ON TO GREAT SUCCESS
• HAVE RECEIVED REWARDS IN EXCELLENCE FOR CUSTOMER SERVICE AND SALES.
+ACHIEVED ULTIMATE HERO RANKING FOR CUSTOMER SERVICE EXCELLENCE AT CIRCUIT CITY
+ACHIEVED “TOP GUN” STATUS FOR NUMBER ONE RANKING VIDEO SUPERVISOR IN DISTRICT WITH BEST BUY
• ESTABLISHED AND WAS INTREGRAL PART OF WRITING NEW HIRE TRAINING MANUAL AT REPP LTD (FORMERLY EAGLESON’S).
• WAS PROMOTED FROM SALESMAN TO STORE MANAGER AFTER ONLY 6 WEEKS AT REPP LTD.
• WAS CONSULTED BY MERCHANDISE BUYERS AND WAS DIRECTLY INVOLVED IN PLANNING OF MERCHANDISE STRATEGIES AND DISPLAYS WHILE AT GOOD GUYS
• CONDUCTED SALES STRATEGY TRAINING AT MANAGER MARKETING MEETINGS
• NUMBER ONE RANKED VIDEO SALES SUPERVISOR IN THE DISTRICT FOR 18 MONTHS WITH BEST BUY
• WHILE ***** WIRELESS, RESPONSIBLE AND PRAISED FOR MERCHANDINSING AND MARKETING
• PROMOTED FROM “C” CLASS STORE TO “B” CLASS “TRAINING STORE” AFTER 8 MONTHS WITH VERIZON WIRELESS
• TOOK OVER “ACTING” DISTRICT MANAGER POSITION WHENEVER THERE WAS TURNOVER OR DISTRICT MANAGER WAS ON VACATION WITH VERIZON WIRELESS
• HAD FOUR ASSISTANT MANAGERS UNDER MY SUPERVISION PROMOTED TO STORE MANAGER WITH VERIZON WIRELESS
• ESTABLISHED AND MAINTAINED LARGE CLIENTELE BASE WITH ALPHA DOG WIRELESS
• SAVED ECOTECHOFFICE THOUSANDS OF DOLLARS IN EDD UNEMPLOYMENT DISPUTE AND HEARING