***** Partners Technology Management Consulting 2007 – Present
Technology Management Services to small and mid-sized companies including:
• Major Caribbean Hotel operator – develop technology strategy to support the new marketing plan and project managed the development of the new web site.
• Small Tour Operator – drafted technology plan and redesigned and implemented business processes
• Insurance Benefit Management company – interim CIO, re-organized IT operations, refined development and testing processes and managed infrastructure improvements
• Nationwide home improvement company – Project managed business model change and development of new web site and back-end customer management systems

Grand Circle Corp., Boston, MA 2005 – 2007
Chief Information Officer
Drove down costs and increased service leading a group of 50 professionals delivering business solutions for a privately held tour operator operating in 45 countries with annual revenues over $700 million.
• Introduced Business Intelligence technology and built the data-warehouse allowing greater direct marketing focus and delivering significant improvements in ROI. $10 million in income produced.
• Implemented Revenue Management tool projected to drive $5+mm in incremental net income
• Built business continuity process saving $250k in cost per year and insuring continuous operations.
• Reduced staff budget while increasing productivity and service

Spirit Airlines, Miramar, FL
Chief Information Officer 2001 – 2005
Made technology a key differentiator for this successful low cost airline during the most challenging period in the industry's history. Built a world-class IS team and the technology infrastructure which significantly improved the profitability of the airline. Member of the Office of the President and an active participant in the development and implementation of airline strategy.
• Replaced core reservation system saving $5+mm per year and delivering $100 million in new revenue
• Selected and implemented Revenue Management solution, producing $25 million per year in sales
• Lead development of airport and in-air customer facing solutions to save 1,000’s of staff hours
• Rebuilt all major systems, including maintenance and flight operations, saving $10 million per year.
• Directed redevelopment of the web site, extending its reach into additional sales channels and growing it from 15% to almost 70% of total sales or $500 million.
• Implemented disaster recovery plan which kept the airline flying thru major 6 hurricanes
• Established Project Management Office delivering a wide variety projects across the enterprise on time.***** , Miami Lakes, FL 2000 – 2001
Vice President – Technology, and CTO
Changed the way business was done in the cruise and travel distribution industry by leading development, deployment and support of a suite of electronic distribution products which lowered costs, increased penetration and improved ROI.
• Created products for travel agent cruise bookings and installed in over 20,000 agencies.
• Directed solutions practice delivering custom development projects to major travel industry participants

OutSource International, Deerfield Beach, Florida 1996 – 2000
COO, Synadyne Inc. *****
Chief operations executive for $250 million in revenue PEO division providing complete human resource services, including payroll and benefits, to over 3,000 clients and 12,000 employees nationwide. Responsible for an annual operating budget of $12 million.
• Improved customer service metrics resulting in higher retention and estimated $10 million in revenue.
• Reduced cost of benefits by $1 million through business process improvements.
Chief Information Officer *****
Corporate executive and strategy council member charged with refocusing and leading the information services function for a rapidly growing, $600+ million public company in the staffing industry. Responsible for an annual budget of approximately $7 million.
• Rebuilt or acquired replacements for all core systems, reducing operating costs by 10%.
• Participated in the decision and integration process for over 40 acquisitions