Craig has been blending usability, conversion rate optimisation, customer insight, analytics and multi-variate testing for several companies over the last 11 years.

This included a range of UX and mobile projects with the likes of Autoglass, LOVEFiLM, John Lewis, Ocado, Zoopla and Usability by Design. Key stats: Over 20M of additional revenue and ***** % growth in conversion for many sites and forms, all tagged to my work.

Craig is active in the growing optimisation industry and regularly presents for E-consultancy, E-Retail, Internet World, NMA at events around the world. He is recognised as an expert in multi-variate testing, analytics and mobile UX.