My focus is making technology work for normal people, generally in a business or professional context. We have come a long way in delivering better tools to a more knowledgeable audience, but I still see far too many ***** sites, applications and devices that fail to get the basics right.
The past 10 years have been a relentless focus on effectiveness in the digital environment. This has involved a fusion of earlier experience in IT, training, organization development and marketing communications.
Specialties
• Designing and enhancing digital solutions to work for people;
• Information architecture
• User research
• User experience design
• User interface design
• Digital strategy
• Digital communications
• Business analysis
• Stakeholder management
I bring a holistic view of technology in business, based on an alloy of many years experience in IT with top-level experience in Financial Services Product Development & Management, Organizational Development, Training and HR Management.