Versatile professional with more than 20 years of experience and expertise in education, training and development operations and quality process. Further expertise, as a practicing attorney in mediation and instructional development and facilitation in both corporate and college environments. Highly skilled at leadership assessment and project and program development and management. Demonstrated success in change management. Proven ability in direct sales, client relationship management and presentations. Recognized for identifying critical issues and implementing effective solutions. Excellent communicator as evidenced by building, managing, leading and motivating highly effective teams. Key competencies include:

Program/Project Management – Change Management – Training/Coaching/Development – CRM JD – Mediation – Litigation – Leadership Assessment/Development – Quality Process – Presentations
Consultation/Facilitation – Contracts/Negotiation – Communications – Customer Service/Support