Operations and business development specialist with extensive experience and a proven ability to align staff activities with corporate objectives. Uses broad sales, marketing and operational expertise to create innovative strategies, build strong teams and drive revenue and profit growth. Manages all facets of operations, including P&L, logistics, sales and marketing. Forges productive relationships with clients, colleagues, suppliers and other key stakeholders worldwide. Improves performance by analyzing business needs and developing custom solutions that streamline operations, improve competitive position and provide access to vital business information. Areas of expertise include:

Aviation • IT • Strategic Planning • Leadership • International Operations • Business Development
Logistics • Production Planning • Negotiation • Inventory Management • Customer Service • Forecasting
Supply Chain • Transportation • Distribution • Marketing & Sales • Business Analysis • Profitability
Organizational Development • Process Improvement • Communications • Policy Development



PROFESSIONAL EXPERIENCE

4R’S ***** ***** , Windsor, Ontario • 2005-Present
Strategic business and technology planning consulting firm headquartered in Canada and operating in Lebanon, the United Arab Emirates and Kuwait.

Consultant: Create global business and IT strategies for clients worldwide, focusing on aviation IT systems, value-added consulting and guidance on emerging technologies. Assess client business needs, risks and competitive position. Develop system integration strategies, custom applications and software deployment and support solutions.

Key Accomplishments:
• Consistently deliver innovative solutions that enable clients to improve performance, leveraging aviation and business expertise to assess needs and design custom solutions.
• Created database solutions that address business and technology challenges and allow clients to operate more efficiently and profitably.
• Provided access to vital business data to enable sound decision-making.

AUTOMATED SYSTEMS ***** , Kuwait City, Kuwait • *****
Global IT supplier and IT partner to Kuwait Airways.

Assistant General Manager, Logistics & Business Development: Led major business development initiatives. Oversaw logistics and production planning, scheduling and forecasting. Managed inventory and customer service functions. Directed distribution, sales and operational planning activities. Spearheaded transition from “make-to-inventory” to “make-to-demand” environment. Analyzed needs and constructed and presented sound business cases to support key initiatives. Created IT strategy to improve sourcing and freight solutions, lower inventories and maximize internal resources. Directed cross-functional teams. [Continued next page]



Key Accomplishments:
• Drove quantum growth, raising capital market of the firm from $5M to $ 200M during tenure.
• Identified trade partnerships that secured $12M in annual benefits, streamlined internal operations and facilitated entry into new markets.
• Achieved days of inventory levels that were 21% lower than the industry average, which elevated cash flow and reduced working capital commitment.
• Spearheaded supply chain initiative, developing new business, negotiating contracts and forging ties in the Middle East, Europe, Asia and North America.
• Played key role in successful bid for ISO certification for the staff / headquarters business group.
• Implemented numerous processes and policies that improved operations, controlled costs and elevated customer service delivery.
• Received Hero’s Award in recognition of efforts to singlehandedly continue business operations from a remote location (Egypt) during the First Gulf War.

CAREER NOTE: Prior job history includes a Production Planning and Operations Manager position at Unisys Computers, which included daily management of a transportation and distribution IT operation generating $16M per year. Details are available upon ***** CATION & PROFESSIONAL TRAINING

PhD Candidate: Business Administration

Northcentral University


Master of Aviation Science

Everglades University


Bachelor of Science in Computer Science & Mathematical Statistics

Kuwait University


Private Pilot Certification

Member of AFAM

PUBLICATIONS

( ***** , 2010). Job & Task Analysis: Methods of job analysis

( ***** , 2009). The Pre-Flight Safety Briefing: What are the reasons for some passengers’ lack of attentiveness during Pre-Flight safety briefing?

[Continued next page]
NABIL ***** • Page 3 •



( ***** , 2008). Airport Capacity & Delay : Airport planning & management


( ***** , 2008) . Airfield Operations & Management-Runway configurations