Glen ***** has extensive experience designing and executing traditional off-line direct response marketing programs, from concept to final program analysis. He has worked at Fortune 500 and smaller entrepreneurial companies and as a result, has extensive contacts within the call center industry to find the right outsourced vendor. Glen will find the right lists and optimize them for performance. While he has focused on new sales, cross-sells and upsells in both the B to B and B to C realms, much of what he has done is easily transferrable to service to sales and traditional customer service environments. He has particular expertise in the credit card and retail energy (ESCO Choice) marketing vertical markets.