- Mergers, Mindsets, Culture Change, Employee Engagement, Strategy, Executive Coaching (*****)
- Team Building, Executive Coaching, Strategy and Acting Director, Human Resources, (*****)
- Global Leadership Training (contract/self) for Fortune 500 companies on four continents, (*****)
- Training Grant Negotiation, CXO consulting, Story & Metaphor for Leadership & Change, (*****)

- Senior Consultant and Director, Marketing and Sales
- Corporate Accounts Manager & Retail Sales Leader
- ComputerLand-San Francisco, CA
Project Director, Market Research, ComputerLand Corporation, Pleasanton, CA *****

Education
PhD/ABD Business, Trinity College, Dublin, Ireland; Research: Leadership, Linguistics and Change
M.A. Counseling Psychology and Organizational Development, Antioch University*****cation, Psychology Concentration, University of Vermont

Certifications and Program Development
Training Certifications and Delivery: Certified Master Trainer, Blessing-White's***** Leading Technical Professionals, Building Support for Your Ideas, Managing Personal Growth and Helping Others Succeed. Western Learning Systems: Public Speaking, Four-Way Communication, Teambuilding, Persuasion; Bank of the West, Retail Sales.
Assessment Certifications: MBTI®, Strong Interest Inventory®, FIRO-B®, and CPI 260®;
Trainings Authored: Diversity, Management Skills, Sales, Change & Resilience, Leadership Development, M & A corporate culture integration, plus train-the-trainer sessions; see more at http://www.*****intl.com/programs.
Assessments Authored: LCPA 360 (Leadership Professionalization and Competencies Assessment), Five Orientations (to life and change), Life Inventory Packet, and Reveille 2.0 Organizational Climate Survey.
Facilitation Expertise: Executive meetings on strategy, leadership, global teambuilding, and conflict resolution.

Expertise & Results: Examples

Leadership & Workforce Development: Training, Curriculum Design, e-learning, Facilitation, Team Building, Sales
- Coached executives on the nature of leadership, M&A integration, communicating change, BOD and CXO politics, industry trends and strategies, career choices, professional development, team development, reorganization, offshoring, advancing goals, maximizing team performance, and igniting an unquenchable passion for service.
- Taught managers on five continents how to lead, motivate, build high-performance teams, and communicate. Taught sales managers and salespeople sales and presentation; taught engineers presentation and persuasion.
- Co-created and secured funding for the University of Nordstrom, Southern California; trained 2,000 plus employees.

Change Management: M & As, Offshoring, Reorganization, Culture Transformation, Rightsizing and Explosive Growth
- Designed and facilitated leadership strategy sessions resulting in alignment and focused action for 200 managers.
- Facilitated reorganization and redirection of executive team over three months resulting in clear chain of command.
- For HP, a client for 15 years, I led a global team of six to design and implement a two-year, worldwide, training-based, M&A transition in leadership globalization and culture change. The program provided over 1,000 participants with a web-delivered assessment, an hour-long interview with an educational psychologist, customized classes, individualized development plans, metrics, and follow-up. Results: estimated savings of $2M; reduced resistance, increased resiliency, and united disgruntled employees into high-performing teams.

Executive Communication: Audience & Image Matching, Message Framing, Presentation Coaching
- Helped employees understand global change, its impact on business process and objectives, and their roles and performance on four continents.
- Coached executives about how to frame change, its impact, and its relationship to the company’s strategic direction.
- Coached CXOs on presenting corporate identity, direction, and company performance for analysts and stakeholders.

Global Effectiveness and Diversity: Global Teams, Diversity & Culture
- Coached senior executives to adapt to host country cultures, e.g. French to US, Chinese to UK, US to Sweden.
- Taught cross-cultural leadership to managers on five continents.
- Conducted online webinars to teach global teams how to use cross-cultural metaphors for quicker productivity.


Sales and Marketing: Sales Performance, Marketing, Sales Management and Sales Coaching Experience
- #1 leading retail and corporate salesperson for three years in a row; highest profit margin sales out of a team of 40.
- Member of the Million Dollar Annual Sales Club for both retail and corporate computer and training sales.
- Sold $13 million in contracts to Nordstrom, Office Depot, Citibank, etc. for retraining employees.
- 22 years of sales and ten years of sales management experience.
- Executive Coach to CMOs and CSOs in several ‘Fortune 500’, global technology firms.

Program Management and Business Process Optimization: Strategy Alignment, Project Management, and Planning
- Designed and facilitated online and offsite forums for 10 to 50 executives and managers on strategy alignment.
- Secured $12M in government funding and managed multi-year projects for ten large corporate clients to retrain 6,000 people across four industries.
- Designed and implemented marketing and sales plan at consulting firm resulting in 30% increase in annual revenue.

Keynote Speaking: Sales Motivation, Change, Ideas into Action
- Annual Sales Awards Keynote for 1,000 people in the health care industry
- Career Self Reliance at HP (Barcelona) for 1,200 person site
- Change and Leadership at HP for 500-person luncheon