Expert Profile
Kim has been engaged in the workers’ compensation managed care and occupational health services industries for the past 32 years and has worked in the area of Medicare Set-Asides for the past four years. She has extensive knowledge and experience in the area of workers’ compensation managed care including operations management, medical coding/billing and reimbursement, systems analysis and development, work flow re-engineering, and occupational health administration and consulting covering all major areas of the industry. Kim has provided detailed training to physicians and support staff in medical coding, documentation and reimbursement in the workers' compensation system. She has also provided numerous presentations on managed care and medical cost containment to the industry.
*****, Product Director, CompProjections Medicare Set-Aside Division, 2007 - Present
Responsible for operational research, start-up, organization and ongoing operations of new Medicare Set-Aside Unit, CompProjections
Preparation of MSAs for clients, including abstraction/summarization of medical records, future medical service forecasting and fee schedule/UCR pricing of same
Design and creation of automated pricing system for medical cost projections to ensure consistent use and updating of the applicable fee schedule and UCR values within the MSA process
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***** Consulting Group, Managed Care Consultant, six years
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Led Occupational Health Revenue Improvement Initiative for California’s largest Worker’s Compensation medical services provider with the goal of recouping substantial lost revenues for this product line
Provided expert subject matter guidance to a large nationwide HMO in the conceptualization and development of a product designed to provide lifetime future medical treatment cost estimates based on patient demographics and diagnoses utilizing a large, nationwide database
Conducted seminars on the process and steps involved in the Medicare Set-Aside process, CMS regulatory requirements, and tips for complying with the same.
Evaluated Kaiser Permanente’s EOB Unit operations and provided input resulting in enhanced data capture and reporting capabilities.
Created and conducted a training program educating a large HMO’s physician and billing staff on coding and documentation under the CA OMFS and CMS guidelines.
Represented a large HMO in an ongoing project concerning outpatient surgery reimbursement, including negotiations with a large carrier and provision of expert testimony at a CHSWC public hearing.
Analyzed the billing practices, procedures and receivables for Occupational Health Services for a large HMO in Northern California, including the creation of a Policies & Procedures manual and a series of statewide training sessions resulting in potential revenue increases exceeding $10 million annually.
Managed project team in the design and development of an Online Provider Profiling & Analysis tool for Risk Data Corporation.
Created a medical service/charge database representing 30% of the state's 1996 W/C activity and provided analysis of the fiscal impact of proposed OMFS changes to the CA W/C Institute (CWCI).
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First Health Priority Services (Coventry Health Care), Sr. Vice President - Operations, two years
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Expanded internal production capacity, including staffing and systems, to support increase in monthly revenue from $250k to $2.2 million over a period of seven months.
Successfully implemented two systems applications, @Task and Allegro, to support production requirements.
Oversaw the creation of multiple proprietary systems and workflows enhancing products offerings and streamlining of workflows.
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Fair, Isaac and Company, Vice President - Business Unit Operations/ Insurance Service Bureau, two years
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Managed service bureau medical bill review and repricing operations for a staff of 180 located at three branch offices generating $25 million in annual revenue
Assisted in refinement of the design and implementation of new medical bill review system, including image-based front-end processing, resulting in productivity enhancements of 20%.
Explored and implemented outsourcing and off-shoring work through vendor partners and subsidiaries.
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Health Net Plus, Vice President - Leased Provider Networks, two years
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Managed PPO network operations supporting $45 million in annual revenue, including rate management and loading, provider contracting and credentialing, and provider relations for network issues.
Negotiated agreements with twelve leased networks increasing revenues by over $5 million annually.
Assisted in the direction and management of company operations leading to an increase of $15 million in revenue over annual projections and directly benefiting the company’s bottom-line in the pursuant sale.
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Fremont Compensation Insurance Group, Vice President - Managed Care, three years
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Managed a nationwide team of managed care staff providing case management, network contracting and medical cost management services in 41 states.
Negotiated favorable managed care contracts with select vendors in multiple states for the provision of outsourced bill review and case management services.
Successfully transitioned an in-house bill review operation to outside vendors, with an estimated cost savings of over $12.00 per bill and increased review savings.
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Beech Street Corporation, ten years
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Vice President - Product Management, 2 years
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Designed and implemented standardized benchmarking and productivity analysis throughout the company.
Developed strategic plans for primary products and regularly briefed Board of Directors on growth objectives.
Managed project team responsible for development of 24-hr Care program, integrating Group Health, Workers' Comp and Disability Management.
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Vice President - Workers Compensation Operations, two years
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Managed departmental operations for a staff of over 250 employees performing medical bill review and repricing, generating over $16 million in annual revenue, with an operating budget of $7.8 million.
Sustained a 30% growth rate for two consecutive years, resulting in a departmental profit margin of over 50%.
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Business Systems Consultant - Workers Compensation, two years
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Managed a team of systems analysts/programmers designing a state-of-the-art medical bill review system, including on-line utilization review employing normative treatment patterns for monitoring provider compliance; successfully completed project in nine months including the conversion of all bill review business from an HP COBOL legacy system to an IBM/AS400 system utilizing Synon code-generation software.
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Vice President/Director - Medical Bill Review, four years
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Managed departmental operations for staff performing medical bill review for a client base consisting of large self-insured public agencies and employers generating $3 million in annual revenue
Assisted in client services and sales in marketing of bill review product line
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Medata, *****, Seven years
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Positions here included Production Team Leader, Hearing Representative, Provider Relations Representative, Medical/Legal Review Specialist, Technical Specialist, and Billing Analyst.
California State University, Long Beach, CA , Major: Political Science, 1976 – 1979
Western State University of Law, Fullerton, CA, Legal Studies, 1984 – 1985
National Alliance of Medicare Set-Aside Professionals (NAMSAP), Communications Committee
Chairman, Evaluation & Management Subcommittee,
OMFS Task Force, Industrial Medical Council, California Department of Workers' Compensation
Presenter, WorkCompCentral, Medicare Set-Asides Seminar
Co-Author, SIIA Magazine, "One Size Does Not Fit All - What You Don't Know About Medicare Set-Asides Can Hurt You"
Featured Speaker, California Self-Insurers Association, Annual Meeting
Featured Speaker, "Announcing A Truce" seminars, CWCI & CSIMS