Responsible for the successful creation and implementation of a marketing plan for an independent ***** distributor that resulted in a profit of $30, 00 per year of new accounts.
• Collected and analyzed current customer oriented data by leveraging surveys designed to assess core competencies of the business
• Produced low cost marketing tools and promotions by creating a online presence
• Successfully increased customer profitability and improved business processes
• Brought in new business opportunities, products and distribution channels
• Crated many tools to track performance, expenantures, and daily operations and analyzed the results to increase profitability and efficiency. Resulted in an increased profit of $20, 00 a month.
• Consulted former customers to gather feedback that indicated the organizations needed areas of improvement and customer preferences that resulted in a 30% increase in customer loyalty and retention.
• Successfully managed all business activities including hiring, training, scheduling, and supervising employees
• Organized and tracked accounting, payroll and budgeting
• Implemented excellent customer service across all lines of customer interaction
• Designed an Inventory Management system that increased accuracy and reduced inventory 20 percent
• Conducted pricing analysis and implemented tools to increase competiveness and accuracy
• Managed, motivated and disciplined fifteen employees daily
• Conducted payroll, handled workers compensation, unemployment claims and estimated yearly compensation
• Analyzed areas for expense reduction, reduced payroll down to industry standards
• Built strong business relationships with new and existing clients
• Conducted negotiations with Alta Dena upper management to expand business opportunities and to increase compensation fees
• Able to collect on large delinquent accounts resulting in $16, 00