Expert Profile
Consultant with 12 years experience and a strong knowledge in the IT/Telecom field acquired working for ISP, vendors and operators. To my clients I bring my personal attributes: flexibility, sensitivity, team spirit and my key competencies: project governance, tender management, team leading, solution implementation & rollout, product & service design.
ORANGE BUSINESS SERVICES - Multimedia Business Services
April 2009 – September 2010
Service Manager
Primary client interface for day-to-day communications and commitments for the delivery of Orange hosting solutions.
• Client relationship management, project governance, resource management (6-8 direct reports),
• Contract management (SLA, SQP, reporting, specifications)
• Operation & solution delivery management.
Louis Vuitton e-commerce website: ***** visits/day,
Orange Vallée video streaming & music sharing platforms (Radiomee, Wormee, etc).
SFR - Value Added Services Dept (Paris, FR, Consulting Firm - Gist Alten group)
May 2006 - July 2007
Tender Manager - Mobile VAS
• Feasibility studies and specifications, solution design, vendor selection, testing, pilot, integration
• Primary vendor interface. Team leading: 4 to 8 indirect reports. Allocated budget: 1.2 M€.
Video portals: video call completion service including instant video mailbox, email/SMS/M*****otification, delivery solution on web interface
Enhanced video services: instant video sending / blogging, webcam monitoring
Audio portals: wrong numbering assistant for roamer-in (55kcalls/day), SFR information services portal (25Kcalls/day)
Telecom engineer ESME (1997)