Expert Profile
Founder and CEO of ***** ***** . For the past 15 years, I have built professional service organizations for Andersen Consulting, HP Global Services and C-bridge Internet Solutions which specialized in improving business competitiveness using eBusiness, Business Process Optimization (BPO), Corporate Performance Management (CPM), and Change Management (CM) techniques to assist client companies in improving enterprise-wide business processes in order to significantly improve customer satisfaction, throughput, productivity and quality with emphasis in product development and order-to-cash business processes.
Prior to that, I spent 15 years in various senior management positions with leading aerospace and high tech companies in most business process improvement projects from product development, order fulfillment, production, and delivery where his responsibilities included senior operations and program management positions, production start-ups, business process optimization, enterprise system enablers, performance measurement, and project management.
Founder and CEO of ***** ***** that provides a new breed of business solutions – Corporate Performance Management. Our history includes working with organizations as NASA, Applied Materials, Hewlett Packard, and Boeing. Our customer solutions are tailored to their exact business needs, are quickly assembled and implemented; typically within ***** days. Additionally our solutions drive rapid, high value returns. Typical benefits include; project internal rates of returns of 100%+, net present values of $1-$10M over five years, and project paybacks between 3-6 months of solution turn on.
C-bridge Internet Solutions, Boston, MA
***** Director - Industry Solutions
Developed various manufacturing industry segment go-to-market plans to include training, sales delivery kits, target segmentation, executive contact lists, competitor analysis, industry pain points, problem specific diagnostics and solutions, seminars/workshops, demonstrations, product and service data sheets, business*****paq Professional Services, San Francisco, California
***** Director - eBusiness Professional Services
Established a regional eBusiness Professional Service Group
Andersen Consulting, San Francisco, California
***** Principal - Value Chain Management Regional Practice
Assisted in establishing their Western Regional Value Chain practice while providing Order-to-Cash operations expertise to client engagements
Applied Materials Inc., Santa Clara, California
***** Corporate Manager - Business Process Management
Developed a closed loop product configuration/quotation process to ensure timely and accurate orders to involve Marketing, Sales, Engineering, Finance, Materials, and Production considerations.
Developed and implemented an enterprise-wide, metrics-driven optimization solution to improve both Product Development and Order-to-Cash business processes, competitiveness, and financial performance.
Thomas Group Inc., San Jose, California
***** Principal
• Improved numerous business process first pass yields by 200%.
• Reduced production set-ups by 70%.
• Reduced production cycle times by 60%.
• Improved on-time deliveries to 98%.
McDonnell Douglas Space Systems Company, Pueblo, Colorado
1987 – 1992 Director Operation
Established a model participative management and Total Quality Management production facility for this $15 billion corporation which improved production costs by 70%, cycle time by 55%, and production capacity by 75%.
MBA Operations Management, Regis University, Denver, CO
BS Industrial Technology, California State University, Long Beach, CA
Trained and experienced in numerous process improvement methodologies to include Time-Based Management, Lean Manufacturing/Enterprise, Theory of Constraints, Business Process Optimization, Ernst & Young’s RAPID FX, Andersen Consulting’s Architected Solutions, PriceWaterhouseCooper’s (PWC) Better Change, C-Bridge Internet Solutions’ Rapid Value Methodology, Product Life Cycle Management (PLCM), Applied Materials Zero Defect Installation (ZDI), Hewlett Packard’s Hoshin Planning and Pittiglio Rabin Todd & McGrath (PRTM) and AMR SCOR Modeling
Trained and experienced in numerous IT strategies to include Business Process Management Systems Architecture (BPMS), Service-Based Architectures, Compaq Services Architecture Methodology (CSAM), Distributed Internet Server Array (DISA), Enterprise Network Storage Architecture (ENSA), Zero Latency Enterprise solutions (ZLE), Enterprise Information Systems Architecture (EISA), Compaq Non-Stop Architecture, Enterprise Commerce Management, (ECM), eBusiness (Electronic Commerce, Knowledge Management (KM), Business Intelligence (BI), Supply Chain Management (SCM), ERP (Oracle and SAP), Customer Relationship Management (CRM), and Next Generation Networks (Internet Network Services, Storage Area Networks, Network Transport)