As a pragmatic leader, led IT Turnaround situations, Operational Line Management, Productivity Improvements,
Project Health checks and Remediation, improved team’s productivity.
Practice Leader for Solutions business for Technology firms. Drove the strategy content, roadmap program, solutions
delivery increasing profitable revenue growth by $50M. Led EA, ***** Analytics, Methodology and process teams
Championed Improvement for Inside Sales and Marketing process for a technology firm to optimize their core business
operations that led to increased throughput, elimination of ‘waste’ and improved productivity. A 200% productivity gain
led to 40% increase in revenue, reduced operations costs by 30%
Built first-to-market deployment methodology that promoted critical convergence of business process, analytics and
Architecture. Led the Creation of Predictive Analytics IP content and collaterals.
Interim CIO-Level Management Consultant championing a $30MM cost take-out Initiative across all business segments
for a $1.3B distribution company. Led Strategy that drove out costs via architecture optimization, supplier aggregation/renegotiation,
demand management (Project Portfolio Management and Business Value Analysis) and resource
optimization.
Established IT Maturity Model (CMM-based) and deployed measurable metrics and integrated maturity goals in the overall
IT Annual planning and budgeting process. Increased discretionary IT spend (from 30% to 60%) and reduced nondiscretionary
maintenance spend (from 80% to 60%)
Championed IT investment and budget planning and established IT Governance integrating architecture, planning,
finance, procurement and asset management, security and other stakeholders.
Developed and Operationalized Strategic and Operational Business Architecture Plans for core business segments (Field
Services, Marketing, Order to Cash etc.) to enable new business strategies and to enhance business operations.
Chaired the BPM Working Group and established Business Process Management (BPM) vision, strategy and the process
to institutionalize BPM process and tools. Significant Business Return on a Piloted Business Process (Order to Cash,
Supply Chain) in the order of $2M opportunity while improving business performance.
Major Influencer in turning around business leaders’ perception of IT from a slow, ineffective ‘mystical’ IT to be a
transparent, reliable and trusted partner.
Led IT Portfolio Management efforts and M&A IT Integration activities – managing portfolios of application, infrastructure,
process and people rationalization initiatives.
Chief Strategist for *****-Wide Service Oriented Architecture (EW-SOA) strategy in establishing and ratifying the
framework and currently creating business-class reusable ***** services in business segments such as taxation
($2MM Net Savings over 2 years), electronic payments (Projected $1MM hard benefits) , customer and contact
management etc.
Established IT Policies, Procedures, Standards and Guidelines across all IT service towers – Architecture, Strategy and
Planning, Application development, Infrastructure and Operation areas.
Deployed Wireless Mobility solution that automated the field-force and sales force that increased productivity, enabled
new up-sell, cross-sell business in addition to costs savings ($800K in the 1st year with $5MM over 5 years)
Institutionalized process rigor (Six Sigma) in IT Governance, Architecture Reviews, and in SDLC by enhancing artifacts
and processes.
Significant experience working with CxO and all levels of technology and business management, managing service
providers and vendors ($2B Contract), and working effectively in multi-*****, virtual, matrixed environments.
Influenced corporate entities and business divisions by extracting synergies across holding companies (Sears, Tyco) and
creating a global ***** services for broader leverage of shared services IT infrastructure.
Provided leadership to global high-performance team of IT, IT PMO/Governance, IT Service providers on setting
organization direction, mentoring and coaching the team.
Client Services: Pre-Sales Support (opportunity assessment, client proposals, RFP response management) and Post-
Sales Delivery – account and relationship management.

Sears Roebuck and Co., Chicago, IL Sr. Director – ***** Architecture and Solutions
Led IT ***** Architecture and Solutions Delivery functional teams that provided end-to-end comprehensive
business solutions for core retail functions – Selling, Merchandising, Supply Chain, Logistics, and Corporate functions
Established IT balanced score card and monthly program reviews and operating reviews for IT service functions. Met
and exceeded strategic and operational metrics – operational efficiency (30% lower costs, 30% increase in productivity,
40% reduced defects).
Enhanced and re-launched Sears online presence (sears.com and other integrated sears brand web sites – craftsman,
Kenmore, Land’s End etc.) with increased online sales volume of $1M/day (30% increase)
IT stakeholder in ‘Emerging Technologies and Innovation Center’ for proving business-relevant innovation themes.
Executed POC Innovation trials (RFID, Grid Computing, Virtualization, Mobility etc.) that identified new business
transformation opportunities.
Set leadership and mobilized teams to execute the M&A IT Integration (Kmart-Sears, Sears-Land’s End) and
Divestiture/Spin-Off (Sears Credit sale to Citi) activities – managing application and infrastructure portfolios assets.
Led the IT ***** Architecture and Technology Planning functions creating multi-year technology roadmaps with
pragmatic execution sequencing
Championed ***** Programs like Store of the Future Architecture and Infrastructure, Led a number of technology
evaluations (OS TEI Study –Linux vs. windows), Large Outsourcing initiative; Seasoned Leader in “Transforming while
Performing”;
Key member of “Diversity Council” in promoting and practicing diversity and inclusiveness at work. Spoke at Corporate
Diversity workshops and articulated the intangibles and value of diverse work culture
Instrumental in organization design, change management and infusing customer-service oriented culture in teams. Major
proponent of collaboration and team cross-pollination to nurture and foster teaming and demote heroism. This resulted in
increased employee engagement, increased morale and increased team output.

Executive MBA (EMBA), Kellogg, Northwestern University, IL
Master’s Degree (Computer and Info. Systems), BITS, Pilani, India

AITP Chicago SIG Chair Founding Member - Kellogg Venture Community CAEAP - Center for Advancement of the EA Profession GLG Scholar - Gerson Lehrman Group