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Effective combination of hospitality management and sales & marketing expertise.

* Experienced veteran in all areas of the hotel industry; particularly proficient in building relationships and developing a winning team of professionals that know that WORKING IN A HOTEL IS ALL ABOUT THE GUEST EXPERIENCE.
* Proven performer with multi-unit operations including a variety of properties from limited service brands to independent, boutique style and full service luxury hotels, obtaining valuable experience in personnel relations, re-branding, new property opening, renovation, new construction, procedure development, marketing and business development.
* An exceptional ability to develop new business through community and social involvement and consistently produce repeat business.
* Equally skilled in strategic planning, financial analysis and managing day-to-day change to obtain objectives while maintaining the highest standards in service and guest relations.
* Key strength in ability to train, influence, retain and motivate people, whether they be staff, prospects, guests or vendors, through effective leadership, communication and interpersonal skills.
* Highly goal-oriented; derive satisfaction from setting and achieving ambitious goals, both individually and through team leadership.
* Fully Bilingual - English/Spanish, Oral/Written
* Extensive experience in the Caribbean & Latin American markets and managing a culturally diverse staff.

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Currently Self-Employed as a Hospitality Consultant in the areas of Operations, Revenue Management, Sales & Marketing, Employee Training and Evaluations, Group Marketing (Hispanic, European & North American)

* Signature Boutique Hotels, Pawleys Island, SC - General Manager
* Grand Barbados Beach Resort, Bridgetown, Barbados - Resort Director
* Bluebeard's Castle Resort, St. Thomas, USVI - General Manager
* DMC Group, Inc., Puerto Rico - Managing Partner
* Caribbean Special Events, Puerto Rico - Seniro Sales & Marketing Director
* Western Hospitalitiy Properties, Puerto Rico - Multi-Unit General Manager

University of California at Los Angeles (UCLA)
BBA - Business Management/Marketing

Puerto Rico Hotel & Tourism Association
Puerto Rico Chamber of Commerce
Association of Destination Management Executives
American Motel & Hotel Association (CHA designation)
Humane Society of the United States
American Society of Association Executives

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