Expert Profile
Consumer Asset | loan Recovery. September 2010 till date
• Loan Recovery
• Analyzing a customer’s loan and giving advice on loan repayment.
• Maintaining the existing relationship the customer has with the ***** .
• Giving report on the customer’s loan activities.
• Following up on customer who has defaulted in paying back the loan
• Sale of houses under mortgage
• Monthly Collection of cash to resolve delinquent loan accounts
• Getting delinquent accounts out of the delinquent state monthly
• Resolving delinquent accounts monthly fully or partially
• Handling loan restructuring request referred by customers
Team Leader Of Consumer Sales | October 2008 – August 2010
• Coordinating the activities of Sales Marketers
• Managing all the members of the Team,
• Planning Daily Sales for the Team,
• Reviewing and monitoring daily sales to meet the set target,
• Preparing Daily and Monthly Report,
• Booking Consumer Loans,
• Ensuring highly level of Customers satisfaction,
• Handling Customers Complaints,
• Ensuring that professionalism is adhered to at all times,
• Making Presentation and Organizing Markets storm.
Consumer Sales | Marketing| May 2008 – September 2008
• Risk Management,
• Customer relationship management
• Bringing in Deposits,
• Customer financial adviser,
• Product marketing.