Healthcare Analytics & Diagnostics
We are looking for experienced professionals in the field of healthcare analytics and, particularly, diagnostics.
The ideal candidate has worked at jvion, gns healthcare or a similar company in the healthcare analytics field or has employed a solution by the companies mentioned above as a physician/hospital intelligence professional. Consultants or investors with great familiarity of the industry are also welcome to get in touch.+undefined Other Responses
Healthcare And Pharmaceutical Kpi's
Kpis and best practices for healthcare/pharmaceutical industry
kpis - industry benchmark as well as healthcare industry benchmark
first call resolution
customer satisfaction rate
adherence to call
agent: supervisor ratio
number of traning weeks
average handle time
and, best practices with regards to engagement, sourcing and pricing models.+undefined Other Responses
Consumer Healthcare: New Product Development
Consumer healthcare: r&d- new product development
what is considered best practice while managing new product development outsourcing?
• is full service a common engagement or functional service outsourcing is commonly practice? Under what conditions is each opted?
• single vs. Multiple suppliers (engagement on global/regional/local scale)?
What is the outsourcing based on?
• function (analytical testing, stability testing, formulation development, in vitro testing and micro testing) or
• product category (respiratory, oral health, skin health, pain etc.) or
• formulation (liquid, solid dose etc.).
How do companies (fmcg/cpg) manage npd outsourcing for otc products?
• what is the makeup of other fmcg/otc companies npd supply base? Is it fragmented or consolidated?
• what size and number of suppliers are being used by competing fmcg/consumer health companies?
Market trends in npd outsourcing
• what are the recent trends in npd outsourcing service providers? Trends in the following parameters:
• how has npd outsourcing changed over the last 5 years?
• what is the future outlook?
• where is majority of npd activities being conducted? What are the key geographic markets?
• supply market overview – types of suppliers and their key focus areas+17 Other Responses