I am looking for a sales person who can help me get contacts, preferably healthcare companies contacts. We are looking to sell our technology products which are hosted on cloud.
We would work based on incentive and each contact rates.
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Healthcare And Pharmaceutical Kpi's
Kpis and best practices for healthcare/pharmaceutical industry
kpis - industry benchmark as well as healthcare industry benchmark
first call resolution
customer satisfaction rate
adherence to call
agent: supervisor ratio
number of traning weeks
average handle time
and, best practices with regards to engagement, sourcing and pricing models.+undefined Other Responses
Consumer Healthcare: New Product Development
Consumer healthcare: r&d- new product development
what is considered best practice while managing new product development outsourcing?
• is full service a common engagement or functional service outsourcing is commonly practice? Under what conditions is each opted?
• single vs. Multiple suppliers (engagement on global/regional/local scale)?
What is the outsourcing based on?
• function (analytical testing, stability testing, formulation development, in vitro testing and micro testing) or
• product category (respiratory, oral health, skin health, pain etc.) or
• formulation (liquid, solid dose etc.).
How do companies (fmcg/cpg) manage npd outsourcing for otc products?
• what is the makeup of other fmcg/otc companies npd supply base? Is it fragmented or consolidated?
• what size and number of suppliers are being used by competing fmcg/consumer health companies?
Market trends in npd outsourcing
• what are the recent trends in npd outsourcing service providers? Trends in the following parameters:
• how has npd outsourcing changed over the last 5 years?
• what is the future outlook?
• where is majority of npd activities being conducted? What are the key geographic markets?
• supply market overview – types of suppliers and their key focus areas+17 Other Responses
Veterinary Healthcare Market
Need market information on the veterinary healthcare market for the following countries in the south american market primarily brazil, argentina, chile,colombia, venezuela and peru.
Below are the requirements on the kind of information needed:
the product categories include :
the animal categories include :
1. Companion animals
3. Production animals
the market information required would be sales information for the top 5 products in each product type category from each animal type.
We need primary research from 20 retailers and 7-10 wholesale distributors
the information we need is
1. What are the top 5 products in each category (e.G top 5 nsaids in companion animals. )
2. What is the market share for the top 5 products?
3. What are the different pack sizes and the retail price for each pack?
4. What are the wholesale prices for each of the above?
Please let me know the top level pricing for this study as well as approximate timeline.
Based on this information we can take the discussion further.+5 Other Responses