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  1. 1. Provide a clear description of your needs and your expectations of an expert, consultant or job candidate and Zintro will match it with the most relevant professionals in our platform.
  2. 2. Within a day or two typically 6 - 12 Experts, who have opted-in, will contact you with a brief explanation of their qualifications and how they can help.
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Recent Consumer Services Inquiries

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On-demand Home Service Market

We would like to understand the business models existing for on-demand service marketplaces in saudi arabia (e.G. On-demand home maintenance). Insights we need include: 1. Key differentiator / value proposition / unique aspect for various marketplace companies in saudi arabia 2. Key customer segments a. Residential vs other customers b. Small jobs vs. Big job contracts c. One time vs. Annual maintenance contracts 3. Market size of online on-demand service categories in saudi arabia (“sar million” or based on “online adoption %”) a. Law services b. Catering c. Home maintenance (including ac, washing machine, home appliance repairs) d. Mobile and computer repair e. Packing and moving f. Photography g. Private teaching h. Web and graphic design 4. Offline and online (email, facebook, instagram, twitter, snapchat) strategies for establishing and growing service provider network a. Criteria used for recruiting service providers 5. Offline and online (email, facebook, instagram, twitter, snapchat) strategies for establishing and growing customer base 6. Other marketing and promotional strategies being used (e.G. Discounts, cashbacks, loyalty points etc.) 7. Strategies adopted for growing revenue streams a. Registration fees b. Membership fees c. Lead generation fees d. Visiting fees e. Commissions f. Consulting fees g. Product sales h. Any other 8. Strategies related to pricing, invoicing/billing, and payment methods/terms 9. Cost management and cost reduction strategies a. Web and mobile app development b. It infrastructure c. Salaries d. Marketing e. Office rent and maintenance f. Phone g. Government costs h. Insurance i. Misc. 10. Strategies adopted for optimizing infrastructure and resource requirements

  1. Profile Picture

    Nizar (Ryan) |Insight & Business Development Director

    Hi, I am happy to see such challenging task on Zintro. I am a senior insight leader with 13 years o...

    15.6 Hours Later
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    Safwat |Export Sales Manager

    Ready ...

    1 Day Later
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    New |

    Good Post Ma'am/Sir, Would you like to try our different services, For more *****t our w...

    34.3 Days Later
+4 Other Responses
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Fmcg Customer Care

Early in 2003 the client made the strategic decision to outsource the handling of inbound consumer inquiries to a global service provider across the globe. As a part of global sourcing strategy renewal, the client would like to understand the relevance of various traditional channels (phone, email, and letter) of consumer care. With a deep dive into the use of email, why consumers choose this channel, do their expectations differ in this channel, key measures in this channel and culture differences. They would also like to know the use of diverse emerging channels (social media twitter, self- service etc) by consumer. With the help of this report, the client will evaluate their position in terms of consumer care services. They will decide in which channels to invest based on the a country’s consumer’s preference to give best in class consumer services. Geography: us, china, canada, japan, uk, germany, brazil. Italy, india, turkey, mexico, spain, russia, saudi, france, nigeria, greece, south africa and israel short term- the client would like to know about the acceptance of various traditional channels (phone, email, and letter) and also, emerging innovative consumer channels used by consumer in order to offer the best in class consumer care services to consumers in their target markets, via all possible channels. Long term- improve service/consumer experience when contacting the brand, deliver parity service compared with competitors, and wish to provide best in class consumer care experience to consumers. Deliverables: market dynamics – consumer care services • market analysis based on consumer preferences and channel’s adoption • best in class consumer service channel’s adoption across listed countries • key trends–consumer channels • key technological trends and its usage in consumer care industry • key parameters/matrix deciding the quality of best in class consumer care services competitive intelligence- case study • top players analysis • approach of best in class companies to serve consumer care services. • procurement best practice • sourcing of different channels– traditional vs. Emerging channels across geographies

  1. Profile Picture

    Shrinivas |CEO

    I am knowledgeable on this project subject. Had *****ing experience and presently CEO ...

    6.5 Hours Later
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    Cynthia |President

    We'd be happy to help you with this and have deep experience in improving customer experience for co...

    6.6 Hours Later
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    George |Managing Director

    We have good experience in these areas and in those countries we're not as deep in, we can leverage ...

    6.7 Hours Later
+12 Other Responses
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Pet Care Advertising

Looking for expertise in pet care advertising industry i am currently looking for experts who can help me understand the various types of engagement models used by pet care advertisers while engaging with advertising agencies in us, uk and japan.

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    Pete |VP Sales

    What are u looking to learn... ? The pet industry is built around the fact that people treat pets li...

    11.7 Hours Later
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    Daryl |Business Development and Affiliate Manag

    we've had some success w/ this vertical on a cost-per-sale/lead basis...

    1.6 Days Later
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    Harold |President

    I've just complete engagement models in US, EU and Asia for a number of verticals so am up to speed....

    5.4 Days Later
+5 Other Responses
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Automotive Mechanical & Body Repair

We are looking for general managers or head of service/fixed operations at large dealership groups. Conversations will be geared around understanding what the dealership group is currently doing to bring in new mechanical repair and auto body repair work, as well as retain customers on the service side of the business. We also would like to test out several new product concepts and gather feedback on attractiveness. This will be an hour paid consultation. Please provide your feedback on the following. 1. Are you a decision-maker (or have significant influence) at the dealer group level that is in charge of tactics to improve retention and loyalty with service customers (for both mechanical repair as well as bodywork)? 2. Are you familiar with the tactics used to bring in service customers – both mechanical and auto body repair? 3. Are you familiar with customer acquisition costs for the dealership?

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    Jerry |Independent Automotive Consultant

    Over 45 years as a Parts and Service Director at several of the largest service departments in Texas...

    51 Minutes Later
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    Thomas |Owner & Operator

    Hello I have over 20 years experience in both Auto Body and mechanical aspects of vehicles and tru...

    1.3 Hours Later
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    Alan |Director of Operations

    I have over 30 years in everything from changing tires and oil to ***** v.p. ...

    1.6 Hours Later
+10 Other Responses
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Pet Care Industry

We are looking for experts in the pet care industry for north america (priority) or europe or asia: experts need to have clear understanding of industry subsegments, and be able to articulate trends both affecting the segment/subsegment, and driving new opportunity. We would like them to have knowledge of innovative new players in the space and the problems those new players are solving, as well as problems that consumers face in those segments/subsegments in general. Experts should also have knowledge of key players in the segment/subsegment, and an understanding of current and emerging channels.

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    Joel |Animal Health Business Development Consu

    I have significant experience and business development expertise in the companion animal market, par...

    3.8 Days Later
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    John |Owner

    I am a pet industry expert. I think I can help....

    5.2 Days Later
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    Kate |Supervisor

    I am a certified positive reinforcement trainer, currently running a *****ning and consulting...

    5.2 Days Later
+9 Other Responses
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Digital Contact Center

Client's industry - cpg category - digital/ contact center geography - middle east and north africa (mena) deliverables: • pakistan: insights on how fmcg companies utilize facebook to handle consumer inquires & complaints • mea countries: details on how other fmcg clients are using whatsapp as a service channel o morocco: fmcg companies that utilize whatsapp as a channel for consumer care support o all of mea - what type of complaints are being handled through whatsapp (simple inquires/complaints vs complex scenarios)

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    Job |CEO/Finance Director

    Dear Sir/madam, I'm really interested in your project. Provide your timelines and budget. Regards ...

    11.7 Hours Later
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    Nizar (Ryan) |Insight & Business Development Director

    Hello, as discussed earlier....

    1 Day Later
+2 Other Responses
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Automotive Equipment Market

Automotive service facility consulting for law enforcement facilities

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    Marc |Fixed Operations Director

    I believe I have all of the ***** are looking for. Please feel free to contact me anyti...

    4.9 Hours Later
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    Francisco |E&O Manager

    Dear Sir. We are several years in automotive, with more details i can check how can support you....

    8.7 Hours Later
+2 Other Responses
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Consumer Services

-basic definitions/systems/structures/operating models accepted across all industries for customer services - order management, dispute management, technical support, customer contact, customer fulfillment, and front and back office concepts especially in the fmcg segment. -trends, business advantages and case studies across different industries and regions, for the processes in customer services.

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    Kapil |Head - Customer Servce

    Pls provide me details on our requirement. Regards...

    12 Minutes Later
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    Paul |V.P. Sales - Marketing - Engineering - P

    Areas of Expertise include - Experts with knowledge of Consumer Services; Customer Service; Technica...

    50 Minutes Later
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    Robert |Consultant

    Harish Zintro does not allow me to provide contact info, however they have set up a *****ere...

    23.5 Hours Later
+19 Other Responses
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B2c E-commerce

We would like to speak with multiple experts based in germany, australia, uk and netherlands who are familiar with cross border e-commerce that focuses on business to consumers (b2c). We are interested to speak to managers, director, vp's, or executives that participated in the evaluation of a solution to calculate duty and sales tax obligations at checkout for consumer ecommerce transactions. Experts should be currently working in an operations/international operations, trade/trade compliance, it, digital/digital experience, finance/accounting or ecommerce department. This would be for a 30-min paid phone consult. Please respond with a few brief statements as to your relevance in this space. 1. Does your company offer products online to consumers via your company's website? 2. How many unique direct to consumer products do you sell internationally? 3. How many countries are your company's products are shipped to?

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    Vijayakumar |Director and Chief Consultant

    I am from Australia, I have worked with several companies as a Consultant in setting up and running ...

    1.6 Hours Later
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    Francois |GM Overseas Markets & Chief Commercial O

    I have managed several e-commerce *****ss Europe, selling directly to consumers for compan...

    10.5 Hours Later
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    Guy |Owner

    Within EU there’s no duty. Sales tax is VAT and depends on volume: below a threshold it is your hom...

    10.8 Hours Later
+54 Other Responses
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Hair Salons

I am a new york city lawyer representing a women who slipped and fell in a hair salon in brooklyn, suffering horrific injuries. She slipped on a significant amount of hair and liquid substances accumulated on the floor in the aisle. I am looking for an expert witness to write a report and testify at trial regarding the appropriate procedures for safely cleaning and maintaining a hair salon. Thank you. Marc

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    Lorne |Chief Scientific Officer and Business De

    As a former owner of a 100 staff member salon and spa and ***** the Radiance franchise of spas...

    27 Minutes Later
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    Andrew |Director

    Hello benyitz3, I've just received your posting and would be happy to help if you wish. I am a ...

    33 Minutes Later
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    Joe |Explosives Specialist and Corporate RSO

    Honestly, I have NO intelligence on this subject. Thanks for asking and good luck at trial....

    4.3 Days Later
+5 Other Responses
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Automotive Service

I presently own a 3-bay quick lube operation that is located in winchester, va. May plan is to build a 4-bay automotive service business that will compliment my quick lube operation. I need professional consulting to assist me in the following areas: 1) building layout and fit-up design (equipment layout etc) 2) range of services that will be the focal-point of business offerings 3) initial hiring of initial team, setup of standard operating procedures, and training. Secondly, i am working with investors to build a combination shop in charles town, wv. This operation will be a 90 ft tunnel car wash, 2-bay quick lube, and 4-bay auto service business. Initial consulting work will be to assist with the auto service footprint and equipment layout.

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    Christian |Senior Physical Damage Appraiser/ Genera

    I believe I casn be of some assistance regarding the car was aspect of your business. However, I am ...

    22 Minutes Later
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    mike |SVP;

    I can help in the following ways: a) range of services;b) business/*****nsion plan; c) nego...

    1.3 Hours Later
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    Michael |Owner

    Can any of the consulting be done from out of state?...

    3.1 Days Later
+5 Other Responses
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Consumer Care Services

Category: contact centre subject: consumer care services geographical scope: us, china, canada, japan, uk, germany, brazil, italy, india, turkey, mexico, spain, russia, saudi project scope: we are currently working for cpg client that want to understand the preference of channel for consumer care services in us, china, canada, japan, uk, germany, brazil, italy, india, turkey, mexico, spain, russia and saudi. They also want to know the key trends of the consumer channels. Focus area: market dynamics –consumer care services • market analysis based on consumer preferences and channels adoption • best in class consumer service channels–adoption across the countries • key trends–consumer channels • key parameters/matrix deciding the quality of best in class consumer care services competitive intelligence- case study • top players analysis • approach of best in class companies to serve consumer care services. Procurement best practice • sourcing of different channels– traditional vs. Emerging channels across geographies

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    Shrinivas |CEO

    I have expertise and experience in this business sector. Further I have handled similar projects on ...

    4.3 Hours Later
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    Laxhminarayan |Asst. Prof.-Marketing

    i am interested, pl share the details. Regards....

    18.6 Hours Later
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    Nizar (Ryan) |Insight & Business Development Director

    Approved Beroe expert with over 85 projects. 30 years of experience and have *****ices and re...

    1.2 Days Later
+26 Other Responses
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