Accounting Software Product Support Research
Our firm is looking to do multiple paid phone consultation with experts who has experience in handling client relations and back-office operations for an ai - accounting software such as scalefactor, pilot, and botkeeper. We would like to better understand the customer or client support services of these products.
This would be for a 1-hour paid phone consult. Please respond with a few short statements to the questions below.
1. Can you share your insights on customer care and after-sales services of a business intelligence software such as scalefactor, pilot, and botkeeper? Please answer briefly.
2. What is the extent of your experience on customer support and back-office operations for accounting software?
3. Have you dealt directly in resolving customer questions, accounting errors and process any manual work for front or back end client support for the software mentioned? +11 Other Responses
Intelligence Software Solutions
We are looking for multiple subject matter experts and decision-makers on intelligence software solutions who can help understand the general needs and solutions so that the solution providers could meet the needs and refine the solutions/products provided. We are not interested in ‘classic’ solutions such as firewall, anti-virus.
Experts should be working in tier 1 companies in one of the following industries: critical infrastructure (energy, telecommunications, transportation), airports, large retailers, large healthcare providers or pharmaceutical manufacturers, and industrial engineering companies (that are subject to great risks if under significant threat).
This is a paid 1-hour phone interview. Kindly respond with a brief answer as to your relevance in the space below:
1. Are you the main and most senior executive responsible for securing your organization from possible threats?
2. Can you provide a high-level perspective of the security/threat detection needs of large corporations subject to security threats?
3. Can ‘sophisticated’ solutions for threat detection and intelligence analytics (not ‘classic’ solutions such as firewalls, anti-virus, etc.) be relevant and help in executing your role & responsibilities?
4. Could you contribute insights regarding enterprise security needs and solutions? (answer questions such as the few examples below)
- are there areas where there are no sufficient solutions for your needs?
- what improvements/features would you like to see in your solution?
- what is important to you when choosing a solution?
**please note that we are only interested in your personal point of view and are not seeking confidential information.
***referrals are highly appreciated.
+10 Other Responses
Software Procurement Value Mapping
i am dd, a research analyst with ****. We are premier global provider of customized procurement intelligence services specializing in sourcing, supply chain visibility, financial risk analysis, and green procurement. Some of our customers are the largest in the world, including over 70 of the fortune 500. We enable client decisions worth over us $25 b in procurement spend globally.
I am writing a white paper on cost to value mapping in software procurement industry focus is cpg or pharma or bfsi. This white paper is trying to address the delta between delivered value and perceived value of enterprise software, by redesigning the mix of cost components from a buyer perspective.
I am currently seeking support from key, industry leading subject matter experts/consultants for fee-based (hourly rate) primary interview discussion for the following areas.
1. What are the key cost components of enterprise software procurement? Tco of crm or erp software?
2. How does an enterprise perceive value of software? What are the value components? (quantitative components like cost savings and qualitative components like employee productivity)
3. How can we map cost to value in software procurement? How can an enterprise optimize its spend on various cost components to maximize value derived from it?
As a follow-up to this request, we would be happy to give you a call to take you through the key research questions and clarify any queries that you might have.
We appreciate your interest look forward to your response as soon as possible.
dd+4 Other Responses
Embedded Software Development
Embedded software engineer
exp in c++
embedded greenhills rtos – definite plus
s/w integrity exp – os
cold fire ----
s/w analysis tools, ldra,
the contractor will be responsible for embedded sw development in all phases of software product development life-cycle requirements, architecture, design, implementation and verification.
• b.S. In computer engineering, computer science or equivalent.
• minimum 5 years of embedded sw design experience in the following areas: industrial controls, aerospace, communications, or medical devices, etc.
• experienced with coldfire, arm and/or powerpc micro-processor in a c/c++ environment
• experienced with communication protocols such as tcp/ip, udp, rs232/rs422, hdlc
• experienced with embedded green hills integrity rtos.
• experienced with formal sw development, using configuration management tool (such as clearquest, etc.), requirements traceability tool (such as doors, etc.), sw analysis tools (such as klocwork, pc-lint), sw unit test tool (such as vectorcast, etc.).
• experienced in writing formal documentation such as system requirements specification, system architecture specifications, software requirements specification, software design specification, etc.
• good verbal and written communication skills.
• self starter, team player, multi-tasking with good time management skills.
Nice to have:
• experienced in design of high reliability, safety, redundant fail-safe products is a strong plus.
• experienced with industry standards (iec 61508, do-178b, cenelec-50128, etc).
The key requirement for this candidate will be someone with embedded sw development experience in a real time environment. The cenelec and do-178b that we were focusing on previously is more of a nice to hav+8 Other Responses