Accounting Software Product Support Research
Our firm is looking to do multiple paid phone consultation with experts who has experience in handling client relations and back-office operations for an ai - accounting software such as scalefactor, pilot, and botkeeper. We would like to better understand the customer or client support services of these products.
This would be for a 1-hour paid phone consult. Please respond with a few short statements to the questions below.
1. Can you share your insights on customer care and after-sales services of a business intelligence software such as scalefactor, pilot, and botkeeper? Please answer briefly.
2. What is the extent of your experience on customer support and back-office operations for accounting software?
3. Have you dealt directly in resolving customer questions, accounting errors and process any manual work for front or back end client support for the software mentioned? +11 Other Responses
Accounting Software For Small Business
Our client would like to speak with multiple sales people from accounting software providers who can speak on multiple accounting software and to learn about pricing, contract terms and support teams (sales, marketing, customer support, operations, etc.) among competitors.
They are aiming to better understand the differentiation in prices, length/terms of contracts, and roles of support teams.
This is a 45-minute paid phone consultation. If open to participating, please provide a brief answer to the question below:
does your company provide accounting, payroll, or inventory management software/solutions? Please explain briefly.
Please note that we are only interested in your personal point of view and are not seeking confidential information.
Referrals are highly appreciated
+17 Other Responses
I am looking for an expert for picking an accounting software that can handle many legal entities, and the consolidation thereof, without onerously having to switch back & forth between companies to record transactions in them. Our many legal entities are separated by funding tranches, but the activity in each (& the vendors they use) will be very similar, and may come on consolidated bills. I want a software that can handle all the intercompany transactions/alloctaions easily. Thanks!+9 Other Responses