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Recent Kpi Inquiries

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Accounts & Finance Division Kpi Benchmark

I am currently working on behalf of a global pharmaceutical company who is looking to benchmark their accounts and finance operations. Specifically, we are looking to answer below questions: 1. In a shared service operating model, what are the key accounting/finance indicators (kpi) that a pharmaceutical and research company be monitoring, to ensure service efficiency? 2.How are finance groups supporting pharma/bio tech companies monitoring leading indicators* to measure their company growth and change over time in order to continue to provide high level service to their companies? 3. What are the benchmark numbers for below kpis: - procure to pay (# of purchase orders, suppliers, invoices, payments) - accruals (volume of accruals) - payroll, benefits, and stock compensation (# of employees, # of grants, # of jurisdictions) - fixed assets and capital spending (# of assets tracked, managed, capital spend tracking) - revenue (# of invoices, cash receipts, new partners/customers) - investment and cash management (amount of cash managed, foreign currency complexity, # of investment managers) - planning and forecasting (# of groups/people supported, entities supported, additional complexity in planning across a larger organization) - tax planning and management regards, nandhini

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    John |Founder & Managing Director

    Thank you for reaching out but this is not my area of expertise...

    2 Hours Later
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    Leighton |Associate Manager & Consultant

    I am interested in this position...

    2.7 Hours Later
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    Conrad |Officer, Manager, Senior Fund Accountant

    Hello Mr/Ms Nandini , I can help with some of this research work you are interested in covering ....

    3 Hours Later
+8 Other Responses
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Key Performance Indicator

Region focus: global brief: we global procurement consultants and we are developing kpis to measure the performance of medical communication agencies. The kpsi are to be of two types: 1) agency performance kpi: measurement of the agency's day to day performance - filing of invoice, time to revert to client mails, emails etc. 2) activity performance: specific kpi for activities external expert management (kol identification, advisory board, rwe publication plan), scientific communication (dissemination strategy, awareness program, publication) etc. Please reply to this inquiry if you believe you would be able to assist us with the above.

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    Joseph |Director

    Prashant-Krishnan1 I'm a contract industrial engineer doing business over 30 years for 50 plus cor...

    7 Hours Later
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    Darrel |Partner

    I develop KPIs with client companies in the food and beverage industries. I have conducted these in ...

    13.2 Hours Later
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    Barry |Owner - Consultant and Associate

    Hello. I am a certified Lean Six Sigma Master Black Belt. I have helped numerous Fortune 500 compa...

    16 Hours Later
+4 Other Responses
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Strategic Advisory Services

We are a global business consulting, risk advisory and internal audit firm and i am working under its energy & utilities advisory services vertical based out of abu dhabi. We are looking for an expert to support us in a strategic advisory engagement for one of our clients in the field of sewerage services in the uae. Brief scope is as follows: 1. Corporate strategy update & organization alignment to the updated strategy a. Analyze and engage with the different groups through interviews and surveys to understand the impact on them and by them on strategy. Use international best practices in strategic planning as input b. Align the updated strategy with abu dhabi award for excellence in government performance criteria. C. Detail the components of the strategic plan (example: descriptions, success factors, challenges & risks, objective and kpis weights, expected outcomes) d. Risk analysis/matrix for strategy execution e. International high standard kpi’s for corporate/departmental f. Develop the strategy to be aligned/prepared to be linked with personnel objectives for all departments. G. Support/advice the correlation between strategy and hr performance (formats, latest objectives for standard positions officers/managers). H. Design and issue a performance report reflecting annual performance to be communicated internally and externally. I. Develop a matrix that support the kpi’s targets to be achieved (kpi plan) j. Update departmental operational plans as per updates in the corporate strategic plan (kpis, targets, and initiatives) k. Ensure coverage of all departmental sections’ roles during the operational plans development l. Prepare departmental performance contracts based on updated operational plans and organize sign-off ceremony 2. Internal communication and awareness a. Develop an internal strategy communication & awareness plan b. Include measures and indicators to assess effectiveness of the communication activities c. Multiple surveys to measure the work d. Strategic plan for all processes of strategy and performance/psmp/communication plan the scope will be executed in a maximum of 12 months. Following are some of the requirements we are looking for from the expert: 1. Significant international experience (15+ years) and proven subject matter expertise in strategic planning, performance management and stakeholder engagement applied to government entities. 2. Officially balanced scorecards certified, preferable if kaplan & norton certified. Additional preferences: 3. Understanding of abu dhabi government strategy & performance management process, calendar and dynamics. 4. Expertise on strategic planning for governmental agencies & companies in the uae 5. Expertise on balanced scorecard development and implementation for governmental agencies & companies in the uae 6. Expertise on performance management for governmental agencies & companies in the uae 7. Expertise on running strategy & performance management activities 8. Expertise on the sewerage services industry in the region and worldwide 9. Past experience in carrying out similar projects in the past 5 years with organizations (public or private) that have been inducted to the balanced scorecard hall of fame for executing strategy in the region and worldwide. 10. Past experience in carrying out similar projects with organizations (public or private) that have developed gri-based sustainability reports in the region and worldwide. If you are interested in this opportunity then please share your detailed cv and/or relevant experience through zintro. Regards, saurabh

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    Fares |Principal Consultant & Owner

    Interested and available...

    2.7 Hours Later
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    Afsar |Principal Consultant - Analytics & Innov

    Hi Saurabh, I will be able to help you with the requirement. Please get in touch to discuss and tak...

    2.7 Hours Later
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    Carlos |Partner

    I believe I can be of *****. Since many years I have been using the Balanced Scorecard applied ...

    2.7 Hours Later
+17 Other Responses
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Bpo Service Price Benchmarking

I am in need of payroll bpo services price benchmarking and suppliers sla / kpis. Scope of the countries - across globe. For better understanding: the price benchmarking should provide us the complete details of suppliers pricing structure and complete cost components involved. Thanks in advance

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    Simona |Business Consultant/Financial/HR Manager

    Hello , As I have extensive expertise in the field ,I will be happy to work on this project. Gree...

    6.2 Hours Later
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    Fares |Principal Consultant & Owner

    interested and available...

    1.4 Days Later
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    Prabhat |LAST DESIGNATION : Sr Director, Head of

    Have managed insourcing and outsourcing *****ss the globe with vendors and captive both. ...

    3 Days Later
+4 Other Responses
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Best Practices For Sla/kpi In Contracts

We are doing a study on the industry benchmarks on kpi's and sla's for road freight. In this regard, we would like to know varies industry best practices for sla/kpi in annual contracts. We are looking at qualitative and quantitative analysis along with the percentage of adherence for each kpi's and sla's please respond with your contact details asap since the request is very urgent in nature.

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    Johan |Supply chain manager

    I can probably help you on this, been working with producing companies for the last 15 years...

    2.4 Hours Later
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    Anthony |Consultant

    Please contact me at ***** ***** *****ysis and KPI and SLA ...

    3.2 Hours Later
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    William |President/CEO

    I have worked with many customers on KPI's with respect to service level and cost for the past 20 ye...

    3.6 Hours Later
+28 Other Responses
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Customer Care

Would like to understand specific kpi's adopted by payment companies for contact centers, specifically for customer care, concierge and technology support desks; understand industry leading practice sla’s and performance tracking/reports for these types of centers.

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    Ajaya |Sr Consultant/Sr. Manager (Big 4 IT Grou

    Sure. I can share the info on the call. Let me know when do you want to set up...

    1.3 Days Later
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    Brian |Independent Consultant

    I need clarification, please. Is this an inbound service ***** does it also include collecti...

    5.3 Days Later
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    Vong |Diversified Service Provider

    I work on Support Desk roles but have not been on the Management side to give you the *****...

    22.2 Days Later
+10 Other Responses
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Oil And Gas Kpi

Would like to know the spend (vendor specific) kpis that one needs to know to save costs in long term.

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    John |Vice President of Finance

    I am in the oil & gas industry as a consultant. I have worked with several clients regarding cost v...

    1.6 Days Later
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    Guillermo |Software Developer

    Dear Sir, Maybe at present or in the future you may be interested in hiring a specialized software...

    55.7 Days Later
+2 Other Responses
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Category: training and development context: fortune 500 healthcare company request for expertise in: sourcing strategy,organization structure, tuition reimbursement policies, internal and external kpis and benchmarks.

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    Dr. Sheila |CEO and Founder, Partner & Shareholder

    I would like to learn more about the specifics of your project. Please take a look at my website whi...

    1 Day Later
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    John |President & CEO

    To Whom It May Concern, Thank you for your inquiry. Our company has successfully ***** ...

    5.2 Days Later
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    John |General Management

    Dear Sir or Madam, Could you send more details on your requirements Regards...

    18.9 Days Later
+5 Other Responses
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Key performance indicators and benchmark values required for entire value chain of procurement that is spend analysis, category management, negotiation and contracting,planning and po use, material receipt, accounts payable. Industries under consideration are chemical, pharma, cpg and bfsi.

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    John |Contracts and Supply Chain Consultant

    I have over 25 years of supply chain/contracts experience in the chemicals and oil and gas sectors. ...

    1 Minute Later
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    sethuraman |Mr.

    I would be able to give you the information. I have worked on these *****re and have expe...

    1 Minute Later
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    Shyam |CFO Advisor

    Very knowledgeable about KPIs and benchmark values across the procurement value chain as a CFO with ...

    1 Minute Later
+32 Other Responses
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Pharmaceutical Marketing

Seeking an expert for the below mentioned study project name: agency key performance indicator (kpi)benchmarking project scope: global project objective: to understand the kpi’s for agency evaluation from a pharmaceutical perspective key questions: 1. What are the kpis in 5 disciplines of marketing services i.E. Creative , digital , public relations , medical communication (publication and medical events) and advocacy .Looking for the below list of kpi’s: • annual agency performance kpi list • project performance kpi list *each discipline is a separate study 2. What are industry (pharma and cpg) benchmarks for kpi’s identified? 3. What are the measurement/tracking/ monitoring mechanism for the identified kpi list, including scoring benchmark? 4. Intelligence on ideal number of kpis to be included for agency reviews and industry best practices in linking kpis to agency payment? Kindly contact me in case you have expertise in any of the 5 disciplines of the marketing services mentioned above thank you

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    Michael |Principal

    I have significant experience with the requested project and would like to discuss the opportunity t...

    18 Minutes Later
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    Rita |Principle

    Dear B-COM-Z-MAS, After being head of global marketing for over 10 years for major pharma/biotech, ...

    2 Hours Later
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    PRASAD |Pharmacy Director

    I have worked as a brand manager,marketing manager in Pharmacutical industry for more than 10 years ...

    3.5 Hours Later
+12 Other Responses
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Procurement Kpi Figures/values In India

Hi, i am looking for experts who have experience in procurement kpis, namely dpo, % spend through eauction, % of spend managed through projects, advanced sourcing techniques used (e.G. Expressive bidding, parametric pricing, etc.). Categories - engineering indirects, non-engineering indirects, packaging, raw material, etc. Industry - fmcg, pharma, agro-chemical geography - india

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    Mr. |Sourcing Consultant

    Hi, We can show you real examples that how DPO, % spend through eAuction, % of spend managed are f...

    4.8 Hours Later
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    Jeff |Security and Privacy Consultant

    I believe that I can provide valuable assistance to you in developing KPIs for procurement operation...

    4.8 Hours Later
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    Chandra |Partner

    I am a senior *****cing professional with over 30 years *****rience in various...

    4.9 Hours Later
+14 Other Responses
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Service Management Body Of Knowledge (smbok)

How to design a sla measurement and reporting template, what parameters to cater to, if we agree infrastructure service provision including sm processes in the service lines. Shall we include only sm process kpis/slas or do we include the technical management function kpis/slas

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    Hello... i can help you in this ***** fee is us$75 per hour....

    9.2 Hours Later
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    Michael |President

    My *****ses in all aspects of ***** Supply Chain solutions. My personal experi...

    9.4 Hours Later
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    Hitesh |FinTech and customer Experience manageme

    We can help you as we such work for MNC banks and enterprises for last 20 years. For your query, tra...

    21.9 Hours Later
+6 Other Responses
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