Key performance indicators and benchmark values required for entire value chain of procurement that is spend analysis, category management, negotiation and contracting,planning and po use, material receipt, accounts payable.
Industries under consideration are chemical, pharma, cpg and bfsi.+32 Other Responses
Seeking an expert for the below mentioned study
project name: agency key performance indicator (kpi)benchmarking
project scope: global
project objective: to understand the kpi’s for agency evaluation from a pharmaceutical perspective
1. What are the kpis in 5 disciplines of marketing services i.E. Creative , digital , public relations , medical communication (publication and medical events) and advocacy .Looking for the below list of kpi’s:
• annual agency performance kpi list
• project performance kpi list
*each discipline is a separate study
2. What are industry (pharma and cpg) benchmarks for kpi’s identified?
3. What are the measurement/tracking/ monitoring mechanism for the identified kpi list, including scoring benchmark?
4. Intelligence on ideal number of kpis to be included for agency reviews and industry best practices in linking kpis to agency payment?
Kindly contact me in case you have expertise in any of the 5 disciplines of the marketing services mentioned above
thank you+12 Other Responses
Procurement Kpi Figures/values In India
Hi, i am looking for experts who have experience in procurement kpis, namely dpo, % spend through eauction, % of spend managed through projects, advanced sourcing techniques used (e.G. Expressive bidding, parametric pricing, etc.).
Categories - engineering indirects, non-engineering indirects, packaging, raw material, etc.
Industry - fmcg, pharma, agro-chemical
geography - india+14 Other Responses
Service Management Body Of Knowledge (smbok)
How to design a sla measurement and reporting template, what parameters to cater to, if we agree infrastructure service provision including sm processes in the service lines. Shall we include only sm process kpis/slas or do we include the technical management function kpis/slas+6 Other Responses