i looking for experts from pharma company in injectable space focusing on us market(only). The expert should ideally be a ex-employees in commercial/business head and ex-employees in regulatory function (companies: sagint, amphastar, claris, akorn, teva, hospira, sun pharma). Also should have experience in gpo (group purchasing organization): medassets, amerinet, novation/provista, premier, magnet, healthtrust, managed healthcare associates, hospital central services cooperative, gnyha ventures and united states department of veterans affairs. Or anyone from pbm (pharmacy benefit managers): express scripts, cvs health and united health group.
karnika+14 Other Responses
Healthcare And Pharmaceutical Kpi's
Kpis and best practices for healthcare/pharmaceutical industry
kpis - industry benchmark as well as healthcare industry benchmark
first call resolution
customer satisfaction rate
adherence to call
agent: supervisor ratio
number of traning weeks
average handle time
and, best practices with regards to engagement, sourcing and pricing models.+undefined Other Responses
Consumer Healthcare: New Product Development
Consumer healthcare: r&d- new product development
what is considered best practice while managing new product development outsourcing?
• is full service a common engagement or functional service outsourcing is commonly practice? Under what conditions is each opted?
• single vs. Multiple suppliers (engagement on global/regional/local scale)?
What is the outsourcing based on?
• function (analytical testing, stability testing, formulation development, in vitro testing and micro testing) or
• product category (respiratory, oral health, skin health, pain etc.) or
• formulation (liquid, solid dose etc.).
How do companies (fmcg/cpg) manage npd outsourcing for otc products?
• what is the makeup of other fmcg/otc companies npd supply base? Is it fragmented or consolidated?
• what size and number of suppliers are being used by competing fmcg/consumer health companies?
Market trends in npd outsourcing
• what are the recent trends in npd outsourcing service providers? Trends in the following parameters:
• how has npd outsourcing changed over the last 5 years?
• what is the future outlook?
• where is majority of npd activities being conducted? What are the key geographic markets?
• supply market overview – types of suppliers and their key focus areas+17 Other Responses