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Recent Outsourcing Inquiries

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Bpo Outsourcing And Offshoring

Geography: north america deliverables: – activities being outsourced by major financial institutions to bpos in north america – key off-shoring and outsourcing trends in the financial institution space in north america – current market state and future market state of bpo outsourcing in financial institution space – market maturity and evolution for past 5 years market attractiveness/delivery location: to understand attractiveness of south america vs. China, india and philippines business process outsourcing market in terms of – overview of south america business process outsourcing market- market size, growth rates – attractiveness of these region as a business process outsourcing delivery location – major markets outsourcing from these locations – approximate size of labor pool – quality of labor pool in terms of (education level, language speaking capability, wage rates) – business environment – governments support – regulatory protocols – political stability – ease of doing business – risk assessment of alternate delivery locations- emerging/established for bpo outsourcing competitive intelligence: – success or failure case studies of outsourcing/off shoring by other financial companies – approach of peer group while sourcing bpo services service provider analysis: – supply market analysis: fragmented vs. Consolidated and their service offering by geography

  1. Profile Picture

    Simona |Business Consultant/Financial/HR Manager

    Hello ,with my expertise I can help you to find the right answers. regards, Simona...

    1.5 Hours Later
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    Ianka |Accountant

    Dear Sirs, Are you interested in outsourcing the services in Eastern Europe - region Bulgaria? ...

    1.6 Hours Later
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    Kalyan |Senior Software Engineer

    We have good setup. Plz send detail to mail KALYAN2010US AT ***** and skyp: kalyan2010us waiting...

    3.9 Hours Later
+27 Other Responses
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Recruitment Process Outsourcing (rpo)

Hello! we are a global market research firm and are seeking experts who can assist us identify key trends and practices in the “recruitment process outsourcing (rpo) industry. Key questions: 1. Key trends in recruitment industry/rpo (current & future) 2. Which model of recruitment is widely practiced in europe (by f&b companies)? 3. What are the criteria’s followed by companies while adopting suitable recruitment model? 4. What is the average time taken to hire in the european f&b industry for generic positions? 5. Rpo vs in-house model (pros and cons) 6. Key sla’s to be implemented with rpo’s & kpi’s to track performance of vendors providing rpo services other than 7. Alternatives to rpo? 8. What are the various contract structures followed with recruitment vendors? 9. What are the best practices in rpo? (example: duration of contract, supplier incentivizing model, tracking supplier performance etc.) 10. Case studies (showcasing the success of rpo in f&b industry) – europe we would like to engage via phone consult with experts knowledgeable about rpo industry. Ideal candidates should have deep knowledge of industry trends, recruitment model, key suppliers, pricing models, contract structures, best practices etc. We are looking for a phone consult for a time period of 1-2 hours to discuss all points mentioned above. Kindly drop in a note with your cv/relevant experience in the rpo industry, if you are interested to proceed. Best regards, thomas

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    Shaun |Vice President

    Hi My team have worked in the recruitment and procurement industry heavily recently and I'm confiden...

    1.2 Hours Later
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    Simona |Business Consultant/Financial/HR Manager

    Hello , with my experience in recruitment industry in Europe, I can help. Regards,...

    2.1 Hours Later
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    Sara |Int'l HR Expert/Author

    Hi, I am an int'l HR expert with 10 years of experience. I am a current consultant for companies bas...

    3.1 Hours Later
+15 Other Responses
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Information Technology Bpo

Hi all, looking for experts who can offer me it bpo salary trends for us, guatemala, india, china, brazil and romania.

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    Jeff |Security and Privacy Consultant

    I am seeking ***** your requirements. Are you looking for salary ***** by BPO provi...

    2.6 Hours Later
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    Rohit |Director

    Hello......... i can prepare Consultation files , reports for salary trends. I ...

    5.8 Hours Later
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    Rajeev |Senior Manager

    Hi, Can share more details about the domain or Line of Business, where the customers or end users a...

    13.6 Hours Later
+6 Other Responses
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Business Process Outsourcing (bpo)

Hello, i am looking for experts who can assist me in understanding the bpo(business process outsourcing)market in colombia. We are looking for information about the billing rates for bpo job roles (analyst, senior analyst, supervisor) for otc(order to cash) services. Also, we would like to know about the salary cost structure components like people cost, facility cost, sales and admin costs and its percentage contribution to salary, cost drivers and its impact on billing rates. Thank you.

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    Jeff |Executive Vice President

    Hello, my name is Jeff Pappas. I'm a partner with Arledge Partners. We are a site selection firm tha...

    1.3 Hours Later
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    Daniel |CEO/Managing Director

    I have multiple contact center/ BPO ***** Columbia. Happy to help as you need. We've generate...

    23.3 Days Later
+3 Other Responses
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Outsourcing From Cros/bpos

We are looking for multiple decision-makers who are involved in the selection and/or have day-to-day interaction with cros for outsourced services to know the process for selecting and/or procuring outsourced clinical development or commercial services from cros/bpos. This is for a paid 1-hour web interview. Kindly respond to the question below as to your relevance in this space: which best describes your current role as it relates to the decision-making process for selecting and/or procuring outsourced clinical development or commercial services from cros/bpos? A. Final decision maker b. Part of a team that makes the final decisions c. End user only/ daily interaction with cros/vendors only b. Others, please describe. E. Not sure *please note that we are only interested in your personal point of view and are not seeking confidential information. **referrals are highly appreciated.

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    Victoria |Vice President & Senior Partner, North A

    I have a very deep background (20+ years) in BPO. I currently lead one of IBM's larger BPO business...

    56 Minutes Later
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    Henry |Head of Global IT Service & Operations

    I am responsible for all IT and customer support *****ourcing and managed service at my fo...

    1.9 Hours Later
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    Arvind |VP Strategic Sourcing | VP Procurement |

    I have had BPO experience in major Fortune ***** contracts running 10's of millions annu...

    2.5 Hours Later
+17 Other Responses
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Market Landscape Of Outsourcing Services For The Us

Scope: the main objective of this study is to understand the trends and market landscape of the various business processes being outsourced by the entities/departments in the us government sector. The study intends to understand: • overview of market landscape of the outsourced services such as customer care services, outbound/inbound document and mail management, payroll & benefits solutions, legal process outsourcing, subsidy program management services, welfare program management, etc. • overview of leading providers of such services to the government sector • overview of the segments within the government sector availing such services – types of entities, typical goals, preferences/conditions for potential vendors, etc. Focus geography: • united states business focus: • customer management services – helpdesk, customer care solutions, etc. • office management process outsourcing – worker compensation solutions, payroll management services, document management services, etc. • benefits/welfare program management solutions – welfare program/payment management, subsidy program management, child care program management, etc. Number of experts: 10 timeframe: 20th january, 2021 expert job title(s): current and ex-employees with following roles • from service providers offering outsourcing services to government sector (sample set of people): - account managers (ideally those handling government accounts) - sales managers/directors/vps (ideally those handling government accounts) - contracts managers (ideally those handling government accounts) - any other relevant senior individuals/experts dealing with government segment and holding expertise of the outsourcing services for the government sector • from the government sector (sample set of people): - contracts managers (ideally for outsourcing services) - rfp/rfq managers (ideally for outsourcing services) - procurement heads/directors/managers (ideally for outsourcing services) - any other relevant senior individuals dealing with outsourcing services for government segment and holding expertise of the outsourcing services for the government sector • other independent consultants and experts in this segment survey type: telephonic survey duration: approx. 45 minutes screening questions: 1. Would you be able to share insights on the market landscape (based on the key pointers for discussion mentioned) for the government sector? Key pointers for discussion: 1. Estimated market size/opportunity for the services mentioned in the focus area 2. Trends/factor impacting the opportunity for such services 3. Competitive landscape in provision of each of such services (to the government sector) 4. Qualities, strategies, etc. For leading providers in the service segments 5. Value chain and resource requirement for such services 6. Typical requirements and/or entry barriers for service providers, while offering such services to different segments in the government sector 7. Any specific preferences of different government segments while awarding contracts for outsourced services

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    Teleigha |Principal Consultant

    Hi ! Seems like you want to know how the government outsource its services to businesses ? That ent...

    1.9 Days Later
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    Jonathan |Global Enterprise Director

    Absolutely.  As Head of Sales at Wipro ($9B Global IT Services), TCS/TATA, NTT and now as Global Ent...

    1.9 Days Later
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    Bernard |Independent Consultant

    have more than 20 years of experience in outsourcing services. I led the ***** GE Capital’s CO...

    2 Days Later
+118 Other Responses
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Technology Enabled Outsourcing - Government

We would like to speak with multiple experts who have a detailed understanding of the government services on large scale, national operations, and central policy outcomes for technology-enabled business outsourcing such as capita. We would particularly be interested in speaking with someone who has demonstrated vast experience in handling the government services analyzing possible medium-term growth opportunities for technology-enabled business outsourcing companies. This would be for a 1-hour paid consultation call. Please respond with a few brief answers to the questions below. 1. What is the extent of your experience that will showcase your overall knowledge in the government service on large scale, national operations, and central policy outcomes for technology-enabled business outsourcing such as capita? Please answer briefly. 2. Would you be able to give an overview or share your insights on the possible medium-growth opportunity of companies such as capita in its space? Please elaborate briefly. **please note that we are only interested in your personal point of view and are not seeking confidential information. ***referrals are highly appreciated

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    Vijayakumar |Director and Chief Consultant

    I hold PhD in Outsourcing and worked for government ***** outsourcing technology services....

    3 Hours Later
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    Kalyan |Senior Software Engineer

    Hi I have 17 years experience in software industry. I have been working in govt *****ects ...

    10.9 Hours Later
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    Aamar |Technology Solutions Architect/Consultan

    Hi I have extensive experience working in the government vertical having worked within large UK gove...

    13.2 Hours Later
+11 Other Responses
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Recruitment Process Outsourcing

Topic: recruitment process outsourcing: us and uk hello, i am looking for experts who can provide insights on the following queries. Geography: us and uk category: recruitment process outsourcing industry: permanent recruitment q1. What are the different kpi's and sla's in play for the us and the uk region for recruitment process outsourcing? Q2. How do the kpi's and sla's change with the different pricing models of the recruitment process outsourcing? Q3. What are the different cost savings opportunities in rpo during contract renewal? Q4. What is the percentage of the job openings by a recruiter varying by level of the job role, with variations in the openings when handled onsite? Thank you.

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    Arun |

    hi, i can discuss the RPO industry and offering in the US/UK, how it works, what kind of *****...

    14.9 Hours Later
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    M.D. |CEO/Owner

    I would be interested in this *****rtunity....

    35.1 Days Later
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    Ryan (N) |Senior Insight & Business Development Co

    Hi, yes I can provide those answers, same proposal can apply, fix date tomorrow 3 pm GMT and send m...

    39 Days Later
+10 Other Responses
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Vendor Diversity In Outsourcing & Offshoring

We are a global market research firm, looking for experts who would be able to assist us in giving their expert views regarding engaging with diverse vendors (minority/women/lgbt/war veteran) for various outsourcing services such as banking bpo, it, financial/accounting and procurement. Some of the key questions are listed below: 1. List of certified diverse vendors in the banking, it, procurement and financial and accounting outsourcing industry who are based out of the us and having operations in apac (india, philippines, vietnam & malaysia) & eastern europe (bulgaria, romania) 2. What is the level of adoption of diverse vendors in the above sectors among peers such as jp morgan chase, citigroup and bank of america? 3. Best in class sourcing practices in outsourcing the above service to a diverse vendor – case studies of banking organizations who have outsourced the above services to diverse suppliers (based out of the us) having locations in apac (india, philippines, vietnam & malaysia) & eastern europe (bulgaria, romania) 4. What is the % contribution of supplier diversity on the overall spend on outsourcing services such as document processing, records management, customer care (contact center) operations, payment processing, ito, fao and procurement 5. What are the barriers in leveraging diverse suppliers for outsourcing the above listed services? Please provide a confirmation on which all deliverables you can support us with and kindly share a final quote for your services. Thanks, thomas

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    Vinny |President & CEO

    I have over 20 years experience in this industry structuring and managing major outsourcing/offshori...

    5.4 Hours Later
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    Eric |CEO

    My name is Eric Marr and I think we might be able to help. We source, recruit, ***** track d...

    5.7 Hours Later
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    Imran |System Specialist

    Thank you for reaching out with these credible questions. Unfortunately, I have not done enough rese...

    8.2 Hours Later
+37 Other Responses
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Hr Business Process Outsourcing

Hello & good day! hope you are doing well. I am currently doing a study on “hr bpo” and would require support to understand more about the industry dynamics. Key questions: • category definition for hr bpo (not looking at peo - professional employer organizations or “peo” services, which is another type of hr outsourcing) • difference between hr bpo and hris (hr enterprise type system) • typical configurations involved in hr bpo – processes coming under this category • market overview o market size o growth rate o drivers o key industry trends • key hr bpo suppliers – list and key capabilities • hr bpo – best practices scope: global we would like to engage via phone consult with experts knowledgeable about “hr bpo” market. We are looking for a phone consult for a time period of 1 hour to discuss all points mentioned above. Kindly drop in a note with your cv/relevant experience in the pectin/food industry, if you are interested to proceed. Best regards, thomas

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    Simona |Business Consultant/Financial/HR Manager

    Hello Thomas, HR BPO knowledgeable ,I can help ....

    3.3 Hours Later
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    New |

    AK HR solutions,LLC provides HR consulting to small businesses. Our pricing is hourly so you don't ...

    3.3 Hours Later
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    Coral |

    Hi Thomas, I can help with this subject as well as market assessment and contacts....

    3.5 Hours Later
+7 Other Responses
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Legal Process Outsourcing Awareness And Perception

We are currently working on a project wherein we want to understand the respondents’ awareness, perception and trends related to outsourcing of legal processes and the various lpo providers. The project also aims at understanding the strengths and weaknesses of various lpo providers. We aim at conducting 25-30 minute telephonic discussion. Typical or expected job titles: · manager+ level legal executives at law firms or legal divisions of corporates, who have considered legal process outsourcing in the last 24 months · key decision makers related to legal processes/legal division in corporate organizations including general counsel, deputy general counsel, associate general counsel, senior legal operations executives and legal directors etc. · key decision makers working in law firms including legal discovery executives, litigation directors and senior executives, partners and senior attorneys, legal technology procurement executives etc. Ideal experts: · must have outsourced legal processes (e-discovery, document review, other legal processes) of their organization in the last 12 months · must have been a key decision maker in the selection of the vendor companies in this space of interest: law firms and law divisions of corporate geography: us and uk

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    Koorosh |Director

    I work for a fortune 500 company. Our company has outsourced some of our legal work include parts o...

    1.5 Hours Later
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    Pal |CEO and President

    Have 30 years experience in Chemicals industry *****nology, R/D - Intellectual property a...

    2.2 Days Later
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    David |Senior Legal Counsel

    I've been involved with Legal process outsourcing since 2006. I've successfully used ***** o...

    2.2 Days Later
+25 Other Responses
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Recruitment Process Outsourcing

Recruitment process outsourcing- second generation strategies a fortune 500 pharma client is looking to understand the second generation recruitment process outsourcing strategies. Also they want to understand how does it differ from the first generation strategies. Key objectives: what are the various changes in the second generation contracts in reference to the first generation rpo contracts? What are the benefits and risks associated with the adoption of the second generation contracts? What are the various decision making factors that need to be taken into consideration for adoption of the second generation rpo contracts? What are the different value additions for the clients after implementing second generation contracts? What are the changes in the kpi's and sla's for the second generation contracts, in comparison to the first generation contracts. Looking for experts who have experience handling first and second generation rpo contracts, from the client or preferably the supplier side.

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    Arun |

    I can help you with this.. Let me know if you want to discuss this further.. I have worked with your...

    4.4 Hours Later
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    M.D. |CEO/Owner

    I can help with this. Let me know. Thx...

    6.6 Hours Later
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    Shaun |Vice President

    Hi I worked with you on the previous project. I have the ***** require for the above. Do y...

    2.5 Days Later
+18 Other Responses
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