Cross Channel Campaign Management
We have undertaken a project to analyze the cccm (cross channel campaign management) markets industry procurement best practices as used by industry as a whole and special reference to retail sector in north america.
We would like to understand the cccm industry landscape targeting retail industry buyers like target, macy’s, walmart, bloomingdales, looking for suppliers that would offer centralized platform that manages email, push, sms, and direct mail (direct mail nice to have), easy-to-use interface, manage and target customer segments with real-time updated contact history, manage customer journey orchestration & design (e.G., if a customer or segment takes a specific set of actions, trigger an appropriate communication), multivariate and a/b testing, predictive recommendations, best-in-class analytics, real-time interaction management in channels like company's website, telephone, live chat, direct mail, marketing materials and social media etc. Best practices in terms of sourcing cccm services i.E. Sourcing model, souring strategies, industry trend, etc.+4 Other Responses
Digital Marketing Campaign Management
I am currently working on a request from a fortune 500 pharmaceutical company with regard to project management in digital campaign. My client is currently outsourcing project management to a third party who in turn deploys resources to manage and co-ordinate digital campaigns for the client. I am working to understand which is the most commonly adopted and best pricing, contract and engagement model in this space so as to advise my client who are looking at resetting project management category globally.I would request experts in this field to kindly indicate their willingness to provide their expertise in this field+10 Other Responses
Exchange Server Integration
I am looking for experts in the field of building outlook/exchange server integration; i need to send emails on behalf of a 3rd party and do that we require integration with outlook 365 and exchange server; we have made some solutions but need deeper expertise in this field; something on the lines of salesforce and sugar crm and how they build solutions that integrate with outlook+6 Other Responses